![]() First, for the comparison to be fair, the two iterations of the benchmark study must have used the exact same protocol and definition of the metrics collected. The difference between these numbers, however, should not be taken at face value. In this example, the time on task (as obtained in two iterations of a benchmark study) was higher for the original version of the design than for the redesign. In other words, the studies need to have the same methodology and collect the same metrics. To soundly compare the results from the two studies, the company needs to compare apples to apples. Thus, if we notice a difference in task time or success rates between the two design versions, it could be due not to a better design, but to the way in which the study was conducted. Often, people tend to stay more on task in in-person studies than in remote unmoderated ones, and, as a result, times from remote unmoderated studies tend to be longer. Imagine that the first iteration of the benchmark study, which evaluated the original version of the design, was conducted in person, whereas the second iteration was remote unmoderated. They will also have to go beyond the observed values of the metrics obtained in the two studies and run a statistical analysis to judge whether the observed differences are statistically significant or due to chance. To gauge UX improvements from one version to the next, researchers would have to compare metrics such as success rate, task time, and user satisfaction for some important tasks. UX benchmarking involves running a set of iterations of the same summative study (called a benchmark study) on various product versions, with each iteration aiming to capture the UX of the current version of the product. The answer to that question is usually provided by UX benchmarking, a practice that aims to measure and compare the UX of different versions of the product. See user submitted job responsibilities for Institutional Research Director.As an organization refines the user experience of a product, a common question is whether the newer version of its product is better than what it had before. View full job descriptionĮmployers: Job Description Management Tool To be an Institutional Research Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. The Institutional Research Director manages a departmental sub-function within a broader departmental function. Additionally, Institutional Research Director typically reports to a head of a department. Being an Institutional Research Director manages data collection and analysis and oversees the formulation of research reports. Designs and leads institutional research studies evaluating the effectiveness of the organization's programs and policies. Institutional Research Director directs and oversees institutional research and studies for a university/college.
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